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You will receive an email with tracking information as soon as your order has been shipped.
For all enquiries regading your order, please email webshop@vifa.dk
For general support questions, please email support@vifa.dk
If you are not 100% satisfied with your purchase, you can return it for an exchange or refund, provided that the return is done within 14 days of receipt of your order and the product is in saleable condition with all accessories and in the original packaging. If you want to return your Vifa product, please visit: www.vifa.dk/return
Before sending your product to repair service, please check the manual and the FAQ www.vifa.dk/support to see if there is a solution to your issue with your Vifa product. If you cannot find a solution to the issue with your Vifa product and need a repair service, please visit: www.vifa.dk/repair The Vifa repair service is free of charge for Vifa products covered by warranty. To determine if your product is covered by warranty, check paragraph 7 in terms and conditions for this purchase. Please note that we always recommend that you use the original shipping cartons for packing the product.
Vifa Denmark is registered in Denmark under registered VAT number - DK32663079